Delivery and tracking information

Tracking your order

Once your order has been dispatched, you will receive a tracking number via email.

You can track your order at any time using this page.

Please allow up to 24 hours after dispatch for tracking information to update.

Order processing

Orders are processed within 1-3 business days.

Orders placed before 17:00 (GMT) begin processing the same day. Orders placed after this time begin processing on the next business day.

Orders are processed and dispatched Monday to Friday, excluding public holidays.

Delivery times

Delivery times for UK orders are as follows:

Processing time: 1-3 business days
Shipping (transit) time: 5-8 business days
Estimated total delivery time: 6-11 business days

Delivery times are estimates and may vary due to courier operations, customs processing, or regional factors.

Full delivery and dispatch details are in our Shipping Policy. If you have any further questions or concerns, please contact us using the details below.

Contact details

Business Name: Ortevia Group Ltd T/A Sena Body
Business Registration No: 17301253
Address: The Wenta Business Centre, Colne Way, Watford, WD24 7ND, United Kingdom
Email: support@senabody.com
Phone: +447346815939
Opening hours: Monday to Friday, 08:00-18:00 (GMT)
Response time: Within 24-48 hours